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Important Information: Our Disclaimer for Responsible Use and Legal Compliance

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Terms and Conditions Respondet B.V.

  1. Applicability

1.1 These terms and conditions apply to all agreements and transactions between Respondet B.V. (“we,” “us,” or “our”) and our customers or clients (“you” or “customer”). By using our services and/or placing an order, you agree to these terms and conditions.

1.2 Any deviations from these terms and conditions are only binding if agreed upon in writing by both parties.

  1. Services and Products

2.1 Respondet B.V. specializes in smart product return management solutions for retailers and resellers. Our services include receiving, inspecting, and reselling returned smart products.

2.2 The products offered by Respondet B.V. are subject to availability. We reserve the right to modify or discontinue products or services at any time without prior notice.

  1. Ordering and Payment

3.1 Orders can be placed through our website or by contacting our customer service team. By placing an order, you acknowledge that you are responsible for providing accurate and complete information.

3.2 Payment for products and services should be made in accordance with the agreed terms and methods of payment.

3.3 All prices listed on our website or in our communications are in the currency specified and are exclusive of applicable taxes, duties, and shipping costs.

  1. Shipping and Delivery

4.1 We strive to deliver products within the agreed timeframe, but delivery dates are estimates and not guaranteed.

4.2 The risk of loss or damage to products passes to the customer upon delivery.

4.3 Any shipping or delivery delays caused by events beyond our control shall not result in liability or compensation.

  1. Returns and Refunds

5.1 We accept returns of products under specific conditions, as outlined in our Return Policy. Customers must comply with the return procedures and requirements.

5.2 Refunds will be issued in accordance with our Refund Policy.

  1. Intellectual Property

6.1 All intellectual property rights associated with our website, services, and products are the property of Respondet B.V. or our licensors. You may not use, reproduce, or modify any content without our express written consent.

  1. Confidentiality

7.1 Both parties shall maintain the confidentiality of any non-public information obtained during the course of our business relationship.

  1. Limitation of Liability

8.1 To the extent permitted by law, Respondet B.V. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or products.

  1. Governing Law and Dispute Resolution

9.1 These terms and conditions shall be governed by the laws of The Netherlands.

9.2 Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of The Netherlands.

  1. Amendments

10.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. The most recent version will be available on our website.

By using our services or placing an order, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at [contact email/phone number].