a) Personal Information: We collect personal information from you when you voluntarily provide it to us. This includes, but is not limited to, your name, contact details, email address, address, and any other information you choose to provide during the registration or return process. We use this information to perform our return management services, including receiving, inspecting, and reselling returned smart products, and to communicate with you regarding your transactions and related matters.
b) Non-Personal Information: When you visit our website, we may collect non-personal information, such as your IP address, browser type, operating system, and referring URLs. This information is aggregated and used to improve the functionality and performance of our website.
a) We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable legal and regulatory requirements. Once the data is no longer needed, we will securely delete or anonymize it.
b) We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure the ongoing security of our systems.
a) We may share your personal information with third-party service providers that assist us in performing our services, such as logistics partners for product shipping, customer support providers, and payment processors. These service providers are required to protect your data and can only use it for the specific purposes we outline.
b) We may disclose your personal information if required by law or to protect our rights, privacy, safety, or property, as well as those of our customers, partners, or the public.
a) You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below.
b) You have the right to object to the processing of your personal data, as well as to request the restriction of processing in certain circumstances.
Respondet B.V. De Hooge Krocht 20 2201 TX Noordwijk The Netherlands Email: [contact email] Phone: [contact phone]